Best Buy (bestbuy.com), is a major Electronics e-commerce site. Best Buy frequently launches coupons for its customers, with 76.0 launched per month on average. Coupons from Best Buy expire quickly, with an average length of 4.0 days, so we recommend using their coupons promptly when available. Best Buy tends to offer smaller discounts with its coupons as compared to other brands, with an average discount of 25.5% (vs. 28.8% for other brands).
Best Buy originally began as Sound of Music, an electronics store that specialized in selling high fidelity stereos in Minnesota. In 1983 Sound of Music was renamed Best Buy and steadily grew into the electronics retail giant we know today after going public in 1987.
Best Buy's Values
Best Buy espouses a “pursuit of happiness” philosophy that begins with creating a happy workplace for employees, which in turn leads to happy customers. Through its charity organization, Best Buy works to deliver under-served youth opportunities by giving them access to technology.
What makes Best Buy unique?
Best Buy’s annual tornado sale came into existence after a tornado hit its parent company’s store and tore the roof off, so making the best of the situation, founder Richard Schulze had a “tornado sale” to sell off damaged and excess stock.
Best Buy Review and Best Buy FAQ
Products - TV and home theater, audio and MP3, mobile phone and iPhones, cameras and camcorders, computers and tablets, car, marine and GPS, office, health, fitness and sports, movies and music, musical instruments, video games, toys and games, home, and appliances.
Services - Computer setup and services, TV and home theater services, car and GPS installation services, gaming setup and services, iPod and MP3 player services, camera and camcorder services, marine installation services, appliance delivery and specialty install, and appliance repair.
What are this site's return policies?
Best Buy accepts returns from unsatisfied customers. A 30-day return period is given for all their products and 60-day return period for eligible products for Reward Zone program Premier Silver members. However, not all items can be returned. Some of the non-returnable items are the prepaid cards and subscription cards, consumable items, abused or damaged items, items with missing accessories, etched or personalized items, opened software or video, downloadable digital products, anything that comes in contact with the mouth, and marketplace items.
For the returns to be accepted, the original receipt must be presented and the original packing must be used for the shipping. A refund may be provided or the return may be exchanged with another item.
What are this site's shipping policies and costs? Which countries do they ship to?
Best Buy offers standard shipping, expedited shipping, and express shipping to domestic orders. The shipping rate and the period of delivery depend on what type of shipping method used, and how heavy the order is.
Does this site offer any warranties or guarantees?
Yes, this store guarantees the quality of the products that they are selling and the services that they are offering. They also guarantee customer service satisfaction. They are willing to help unsatisfied customers so that they will meet their expectations.
Does this site have physical stores? Where are they located?
Yes, they have several outlets. Their customer service office is located on the following address:
Best Buy Corporate
Minneapolis, MN 55440
How can I contact customer service for this site? Does it offer a telephone number?
A live chat is also available on their site in order to help customers who have immediate needs.
Do they offer any help or introductory videos?
There are shopping helps that are available on the Best Buy website. Customers may also ask the customer service directly if they cannot find the guide that they are looking for on the website.
Do they offer any discounts or coupons?
Definitely! There are several promotions that this store has. They have promotions such as Hottest Deals, Deal of the Day, In-Store Clearance and Open Box, Clearance and More, and Featured Offers.